Monthly Donor Conversion Request Template

You’ve probably read the articles hyping the benefits of monthly giving. The key benefit for me is that the retention rate for monthly donors is somewhere in the 85% range (depending on the source), as opposed to the 45% average of all US charities (FEP, 2018). But how do you actually get monthly donors?

You can send out email blasts, you can include buck slips in your mailings, you can put a link on your homepage — these tactics will get you an occasional new monthly donor. But how do you really put some momentum behind this. The answer is simple: you ask, personally.

I’ve found with my clients that reaching out one to one with a personal request works best. I call the letter a win-win letter. It tells the benefits of monthly giving for both the organization and the donor. But the real key to making it work is personalization. It is a hand-signed letter. It has a note on it. It comes in a hand-addressed and stamped envelope. It looks like personal correspondence, because it is.

That’s how you get your request opened and get donors to respond. That’s how you get more monthly donors.

And finally, here’s what you came for: @fundraiserchad‘s monthly donor conversion request template. It’s free … give it a download today!

 

5 Steps to Smarter Fundraising

5 Steps to Smarter Fundraising

Are you confused about where to start with fundraising? Are you overwhelmed with all of the options out there? Are you ready to focus and see better results?

Contrary to popular belief, you don’t have to use every possible fundraising technique. In fact, you will do better if you don’t. But where should you focus your effort?

Download this FREE GUIDE by @fundraiserchad: “Five Steps to Smarter Fundraising” for the answer.

Make the Donor the Hero of Your Organization’s Story

Make the Donor the Hero of Your Organization’s Story

This post is a shout out to my fundraising writing mentor, Tom Ahern.  Tom specializes in applying the discoveries of psychology and neuroscience to the day-to-day business of inspiring and retaining donors.

About three years ago, I heard Tom say “your donors don’t care about your campaign goal” and it was transformative for me.  I had been putting campaign goals in my appeal letters for years (e.g. “We’re only $15,000 away from our goal, with your help we can meet it before our fiscal year ends!”).  But research has shown that donors don’t really care about our fundraising goals — especially prospective donors.  Yes, helping an organization reach their goal might be nice, but the goal doesn’t belong to the donor so in the end they just really don’t care about it that much.

But Tom has found that it goes a bit further than just your goals that donors don’t care that much about.  They don’t care all that much about organizational accomplishments either.  Things like be re-accredited, finalizing a new strategic plan or hiring a great new staff member seem like big reportable news stories, but in the end donors aren’t that interested.  Thanks for crushing our dreams, Tom!

So what do donors care about?  They care about themselves.  Not in a selfish way, but in how they help your organization succeed.  They want to know what difference their support makes.  The impact their donation has on your ability to fulfill your mission.

Another great line and tactic by Tom is to “make the donor the hero of your organization’s story.”  This is actually pretty easy to do, you just use the word “you” a ton throughout your correspondence.  Lines like “With your support …” and “Because of you  …” are great ways to say what happened, but to clearly state that it’s the donor that made it happen.  They are the hero of this story, not you or your organization.  Without them, none of it would be possible.

So take a look at your last appeal letter and see how you did.  When I review letters for clients, about 50% of them still talk about the campaign goal and 80% of them don’t have enough “yous” in the text.

Ban Window Envelopes from Your Fundraising

Ban Window Envelopes from Your Fundraising

Window envelopes and fundraising just don’t mix.  Period.

The key to fundraising is to build relationships.  Window envelopes don’t build relationships.  Window envelopes tell people that they have a bill to pay or someone is trying to sell them something that they probably don’t want.

No place is this more true than with gift acknowledgments and thank you letters.  If we had the time, we’d hand address these and make them as personal as possible.  Window envelopes take them in the exact opposite direction.  Even if you are seeking payment on a pledge or sending an acquisition appeal, window envelopes are not a good option.

Because of the philanthropic community’s focus on nonprofit efficiency and low expense ratios, the temptation to use window envelopes is always there.  They are a less expensive option since they save the cost of printing addresses on the envelope and any hand matching that would need to be done between the letter and the envelope.  Most print reps will suggest this to you as a way of cutting costs.  However, you need to say “NO” — the connotation is not worth the cost savings.

While this is all backed up by research and window envelopes do decrease donor response, that’s really not the key factor here.  What’s important is how you make your donors feel.  Window envelopes should come from your donor’s water company, not from a cause that they are passionate about.  And if they are giving despite your behavior/treatment, it certainly won’t inspire them to give more.

So, isn’t it time to remove window envelopes from your office?  That’s actually a fun Friday afternoon activity … go find all of the window envelopes and hide/pitch/burn them!  I don’t even like nonprofit accounting departments using them … it’s an organizational culture kind of thing.  It’s one time where the efficiency gained is not worth the price you end up paying.